BRZRKAlways-on customer support, with proposed automation to save the team time
We built BRZRK a website assistant that handles common questions so customers aren’t left waiting, and proposed AI and automation for the stock management and business processes behind the scenes.
- Answers product and order questions instantly.
- Helps customers with delivery enquiries without needing to contact the team.
- A proposed stock system: AI and automation to take over the routine tracking and updating of stock, giving the team time back and a clearer view of what is on hand.
- Proposed business automation: repetitive day-to-day tasks running automatically, with fewer manual steps and less admin for the team.
The result: faster answers for customers today, and a clear plan to free the team from repetitive messages and manual stock and admin work.